Having a well-connected and informed workforce creates a positive experience for customers, which in turn, increases loyalty and overall spend. Reliable communication and collaboration between staff and management is critical to enable the delivery of excellent customer service.
In premises large or small the safety of staff and the service levels offered to customers is of paramount importance, now more than ever. 2826 can help your business work faster, smarter and safer with tried and tested communication solutions, we even offer FREE no obligation trial periods as proof of concept.
The simple answer is your clients and everything they experience. The quality of each visit affects how your brand is perceived, how loyal your visitors remain and how profitable your organisation can be.
Visitors who have a positive experience are more likely to return to your premises or recommend your brand to friends, family or work colleagues. Guests and visitor alike expect a slick, stress free experience. Connecting your colleagues so that they can communicate Faster, Smarter and Safer will go a long way to strengthen overall customer satisfaction.
“We are really impressed with the quality of the VoCoVo headsets. Costs have been reduced as we no longer have to replace parts so frequently."
Paul Cannon, Head of Retail IT. Wickes